Dreamz Online Casino Privacy Policy

At Dreamz Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or use our website at Dreamz Casino.com. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy. We are committed to handling your information responsibly and in full compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

Who We Are

Our Dreamz Online Casino platform is operated by N1 Interactive Ltd, a company licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/394/2017. We are responsible for how your personal data is collected and processed. If you have any questions regarding this policy or how we handle your data, you can reach our support team at hey@Dreamz Casino.com. At Dreamz Casino, we welcome inquiries about data privacy at any time — our live chat is available 24/7.

Information We Collect

When you interact with our services — whether registering for a dreamz casino login, claiming a dreamz casino bonus, or simply browsing our dreamz casino games — we may collect the following categories of personal information:

Full name, date of birth, and contact details including email address and phone number
Residential address and proof of identity documents (government-issued ID, driving licence, or passport)
Financial information including payment method details used for deposits and withdrawals
Source-of-funds documentation such as bank statements or utility bills issued within the past 90 days
Gaming activity, transaction history, and account usage data
Device information, IP address, browser type, and cookies
Communication records including live chat logs and emails sent to our support team

Here at Dreamz Casino, we collect only the data that is necessary to provide you with a safe, legal, and enjoyable gaming experience. We do not collect more information than required for our legitimate operational and regulatory purposes.

How We Use Your Information

We use your personal data for a range of purposes directly related to operating our Dreamz Online Casino services. These include:

Verifying your identity and age (minimum age requirement is 18, or the legal gambling age in your jurisdiction, whichever is higher)
Processing deposits and withdrawals in EUR and accepted cryptocurrencies such as Bitcoin
Administering bonuses such as the dreamz casino bonus, dreamz casino free spins, and weekly cashback offers
Detecting and preventing fraudulent activity, money laundering, and other unlawful behaviour
Complying with our obligations under Malta Gaming Authority regulations and applicable law
Providing customer support via live chat and email
Sending you promotional communications where you have consented to receive them
Conducting responsible gambling checks and, where necessary, applying account restrictions

Legal Basis for Processing

Our Dreamz Online Casino operations rely on several legal bases when processing your data. These include the performance of a contract (your account agreement with us), compliance with legal obligations (AML and KYC regulations), your explicit consent (for marketing communications), and our legitimate interests in operating a secure and compliant gambling service. Where we rely on consent, you have the right to withdraw it at any time by contacting us at hey@Dreamz Casino.com.

Identity Verification and KYC

At Dreamz Online Casino, we are required to verify your identity before processing withdrawals and, in certain circumstances, during your use of our services. This process — commonly referred to as Know Your Customer (KYC) — is automated and usually takes between a few minutes and one hour. Where additional documentation is needed, or where submitted documents are incomplete, verification may take longer.

We at Dreamz Casino require the following documents as standard:

Front and back photographs of a valid government-issued ID, driving licence, or passport
A selfie holding the document
A bank statement or utility bill issued within the past 90 days as proof of address

Accounts blocked for incomplete KYC or source-of-funds verification for 180 continuous days may be classified as dormant. We will provide at least 30 days' advance email notice before applying any dormancy-related charges.

Cookies and Tracking Technologies

Our Dreamz Casino website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytics data. Cookies help us understand how you interact with our dreamz casino games and dreamz live casino sections, enabling us to improve our platform for all users.

We use the following types of cookies:

Essential cookies — required for the website to function correctly, including maintaining your session when you access your dreamz casino login
Analytics cookies — helping us understand usage patterns and improve performance
Marketing cookies — used to deliver relevant promotional content, including information about dreamz bonus offers and dreamz casino slots promotions
Preference cookies — remembering your language and display settings

You can manage or disable non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of our platform.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, at Dreamz Online Casino, we do share certain information with trusted partners and service providers who support our operations. These include:

Payment processors handling transactions via Visa, Mastercard, Apple Pay, Google Pay, Klarna, and other accepted methods
Identity verification and fraud prevention service providers
Game providers such as Play'n GO, Pragmatic Play, Hacksaw Gaming, and others who supply our casino and dreamz live casino content
Regulatory and law enforcement authorities where we are legally obliged to disclose information
IT infrastructure and hosting partners who process data on our behalf under strict data processing agreements

All third parties we work with are contractually bound to process your data solely for the purposes we specify and in accordance with applicable data protection law.

Restricted Territories

Our Dreamz Online Casino services are not available to residents of certain Restricted Territories. These include, but are not limited to, the United States and its overseas territories, Bulgaria, Malta, Lithuania, Curaçao, Aruba, North Korea, Iran, Syria, and a number of other jurisdictions. We do not knowingly collect personal data from individuals located in these regions. Any funds deposited from a Restricted Territory are considered forfeit and will not be returned. We also do not accept accounts from politically exposed persons (PEPs), heads of international organisations (HIOs), or their close family members and associates.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. Even after account closure, we may be required to retain certain records — including transaction history and identity documents — for a minimum of five years in order to comply with anti-money laundering legislation.

Your Rights

Under applicable data protection law, you have a number of rights in relation to the personal data we hold about you at Dreamz Casino. These include:

The right to access a copy of the personal data we hold about you
The right to rectify inaccurate or incomplete information
The right to request erasure of your data in certain circumstances
The right to restrict or object to certain types of processing
The right to data portability
The right to withdraw consent at any time where processing is based on consent
The right to lodge a complaint with the Malta Data Protection Commissioner or the supervisory authority in your country of residence

To exercise any of these rights, please contact our support team via live chat or at hey@Dreamz Casino.com. We will respond to all valid requests within the timeframes required by law.

Security of Your Data

We implement a range of technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our Dreamz Online Casino platform uses industry-standard encryption and secure server infrastructure. While we take every reasonable precaution, no method of data transmission over the internet is entirely risk-free, and we encourage you to use a secure connection — preferably over a WiFi network, as using our website outside a WiFi network may incur data charges from your mobile provider.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by email or via a prominent notice on our website. Your continued use of Dreamz Online Casino following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we at Dreamz Casino process your personal data, please do not hesitate to get in touch. You can reach our support team 24/7 via live chat on our website, or by email at hey@Dreamz Casino.com. We are committed to resolving any privacy-related concerns promptly and transparently.

Content updated: July 24, 2026